When will I receive my order?
All orders are shipped within 1-3 business days upon confirmation of your order - arrival time may vary based on your location. To track your delivery, watch for your confirmation email from firstname.lastname@example.org.
What is your return policy?
Your satisfaction is our top priority. If something’s not right with your order please contact us. If you are not satisfied, we are happy to offer full refunds on all items still in their original condition, with a receipt within 30 days of delivery.
Can I cancel my order?
Missed something? We’re here to help. Cancel or revise your order up to 24 hours upon confirmation. For orders already out for delivery, please contact us.
Where can I find the KookiJar App?
The KookiJar app is free and available in both the Apple and Google app stores. Contact us for more information.
How much flower will my KookiJar hold?
|Your Bud||Your KookiJar||Jar size(oz)||Jar size(mL)|
|5-7 g||On the Go||3.5 oz||100 mL|
|12-14 g||The Compact||8 oz||240 mL|
|20-28 g||The Tower||16 oz||500 mL|
This may vary based on the moisture levels and density of your bud.
1 gram = 1 gram
1 eighth = ⅛ ounce = 3.5 grams
1 quarter = ¼ ounce = 7 grams
1 half = ½ ounce = 14 grams
1 ounce = 28 grams
How to get the most out of your humidity pack?
Contact us via email or join our Discord Server with any questions, concerns or feedback you may have. A member of the team is always around.